Chaynon leverages e-commerce operational expertise and AI to provide analytical tools that combat fraud in your parcels' journey, save you money, and enhance your customer experience
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Your client claims that the parcel has not been delivered, while your shipping provider's status indicates that the delivery is marked as completed.
Your client asserts they sent the product back, but neither you nor the seller has received the parcel.
Your parcel has not received any tracking update. Should you trigger a refund?
All information collected from our partners (shipping providers, government, other services) and related to your orders in one place.
A simple API to understand the risk of fraud on a refund linked to an order or parcel.
Dedicated analysis to deep dive in your operations
Simple but powerful set of dashboards to help you understand the potential breaches in your and your partners operations
All your shipping providers data: tracking, proof of delivery, fraud suspicion.. etc
The data from different Ecommerce players consolidated.
Official documents collected from governmental sources
Answers to questions you might have about Chaynon.
Chaynon is a data analytics platform that serves as a trusted third party, consolidating data from shippers, receivers, and shipping providers. Its primary goal is to significantly reduce fraud in e-commerce logistics and operations. Chaynon enables the detection of fraud before the refund process for each package, offering easy configuration and a quick plug-in via API, all within a simple user interface.
Chaynon is ideal for E-commerce Marketplace, Shipping providers, and E-commerce SMBs.
Security is our top priority. Chaynon uses end-to-end encryption, secure data centers, and regular security audits to protect your data. We also offer role-based access control to manage permissions within your team.
Yes, Chaynon integrates with a wide range of tools, including your operating systems, CRM systems, and cloud storage services. Our API allows for seamless integration, helping you connect Chaynon to the software you already use.
Absolutely! and on top of that we take care of the API connection for you!